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When we provide services, we want to make  them easy, useful and reliable. Where services are delivered on the  internet, this sometimes involves placing small amounts of information on your device, for example, computer or mobile phone.  These include small files known as cookies. They cannot be used to identify you personally.

These pieces of information are used to improve  services for you  through, for example:

•  Enabling  a service to recognise your device so you don’t have to give the same information several times during one task

•  Recognising that you may already have given a username and password so you don’t need to do it for every web page requested

•  Measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast

If you wish to know more about these files and how we use them please contact us at

Information We Collect


If you provide feedback about the website through our contact us page or forum, we will only use this information to develop and improve the site.


Email Alerts and Interactive Services

If you sign up to receive email alerts, submit comments  or use any of our other interactive services we will use the information you give us to provide the service(s) you have requested only. We may occasionally contact email alert subscribers to help us evaluate and improve the service that we offer. Enquiries about these services can be sent to

We will not release or pass on your details to any third parties.